Privacy policy.

1. Who we are

bailee.app is operated by [BAILEE.APP LEGAL ENTITY NAME], company number [NUMBER], registered office [ADDRESS].

For questions concerning this Privacy Policy, contact [PRIVACY EMAIL].

2. Scope

This Privacy Policy explains how the Provider processes personal data relating to visitors to its website, account holders, users and contacts.

Where a bailee.app customer uses the Service to process information about its own customers, the customer will generally act as data controller and the Provider will act as processor. Those activities are governed by the Data Processing Agreement.

3. Information we collect

We may collect:

• account and contact information;
• login and authentication information;
• billing information;
• support communications;
• technical and usage information;
• device, browser and security information; and
• information voluntarily submitted to the Service.

4. How we use information

We use personal data to:

• provide and administer bailee.app;
• authenticate users;
• process subscriptions and payments;
• provide support;
• maintain security;
• investigate abuse;
• improve the Service;
• communicate important service information; and
• comply with legal obligations.

5. Legal bases

Depending on the circumstances, processing may rely on performance of a contract, legitimate interests, legal obligations or consent.

6. Customer data

Where the Provider processes personal data on behalf of a Customer, the Provider acts as processor and follows the Customer's documented instructions in accordance with the applicable DPA.

7. Service providers

We may use third-party providers for hosting, storage, email, payments, analytics, authentication, monitoring and other services necessary to operate bailee.app.

8. International transfers

Where personal data is transferred outside the UK, we will use an appropriate lawful transfer mechanism where required by applicable law.

9. Retention

Personal data is retained only for as long as reasonably necessary for the purposes for which it is processed, including legal, accounting, security and dispute-resolution requirements.

10. Security

We use appropriate technical and organisational measures designed to protect personal data.

11. Your rights

Subject to applicable law, individuals may have rights including access, correction, deletion, restriction, objection and data portability.

Requests should be sent to [PRIVACY EMAIL].

12. Complaints

Individuals may complain to the Information Commissioner's Office where applicable.

13. Changes

We may update this Privacy Policy from time to time and will publish the current version on the bailee.app website.

See also our Cookie policy and Terms of service.